bash — odrpy@qad-prod-01
➜ ssh odrpy@qad-prod-01
Last login: July 2018 from intern-laptop.local
Session duration: 8 years, 0 Incident unresolved

Employee since 2018  •  Last day Sept 16 2026

Initiating graceful
shutdown() on my QAD era

From intern to Senior Support Engineer. One long-running process, finally reaching a clean exit.

cat farewell.txt
0
Months uptime
Intern
→ Sr. Support Engineer
0
outages left unresolved
0
memories collected
# JIRA DASHBOARD

Known issues (all resolved)

A lighthearted retro on eight years of resolving Incidents, task based tickets, deployment and outages.

QSM-201800 RESOLVED
🫠
Root cause
It's always Apps, Sysadmin and Network Issue. Every single time. Eight years later, still true.
QSM-202100 RESOLVED
☕️🔥
Coffee ran out mid-outage
Severity escalated from P3 to P0 purely due to caffeine deprivation.
QSM-202300 RESOLVED
📈🧯
Env Down
Fixed with an env restart. Senior-engineer arc unlocked.
QSM-201900 RESOLVED
🌙📟
Team Meeting
"No Questions from My end.
QSM-202000 RESOLVED
🧑‍💻🤝
"Works on my machine"
Followed, always, by three more hours of debugging together anyway.
QSM-2026916 CLOSING TICKET
🫡
Handover complete
Docs updated, knowledge transferred, heart still a little heavy.
# git log --author=everyone-who-mattered

Contributors to this journey

commit a1b2c3d · Manager
Sujit— guide, always
Supported and guided me through every professional challenge and personal situation. That kind of guidance doesn't show up in any ticketing system, but it's the thing I'll remember most.
commit e4f5g6h · Leads
Qasim, Manoj & Mohsin — always on-call for me
There for every tough issue, every high-stakes meeting, every unexpected outage. Teamwork that made hard days lighter.
commit merged · all teammates, past and present
The whole team — seniors like older siblings, juniors like friends
I never felt like I was just working in a corporate environment. That bond made even the most stressful outages easier to carry.
# cat farewell.txt

The full message

farewell.txt read-only · from the heart

Hello Everyone,

The time has finally come for me to say goodbye to QAD, and honestly, it still feels a little unreal to write this.

I joined QAD as an intern back in 2018, without really knowing what the next eight years would bring. Now, in 2026, as I leave as a Senior Support Engineer, I look back and realise how much this journey has meant to me. These eight years were not just about a job, promotions, or technical learning. They became a big part of my life.

There have been so many memories along the way working through challenging issues, late-night calls, outages, meetings, stressful situations, learning new things, and also sharing plenty of good moments and laughter with so many people. Looking back now, it is difficult to believe how quickly these years have passed.

I would especially like to thank Sujit, for always supporting and guiding me throughout my journey at QAD. Whether it was something related to work or something personal, I always felt that I had someone I could reach out to for guidance and support. Thank you for being there during different phases of my journey.

A big thank you to Qasim, Manoj and Mohsin for always helping whenever support was needed whether during an issue, an important meeting, or one of those unexpected outages where everyone had to come together and figure things out. I truly appreciate all the help and support over the years.

A very special thank you to all my teammates, both past and present. You are what made this journey so special for me. The best part of working here was that, for me, it never really felt like I was working in a typical corporate environment. My seniors treated me like their younger brother, and my juniors treated me like a friend. That is something I will always remember and value.

Over the years, I learned a lot not just technical skills, but also how to handle pressure, work with different people, take responsibility, deal with difficult situations, and understand how things actually work in the IT industry. Every person I worked with has contributed to my journey in one way or another, and I am taking many of those lessons with me.

There is a thought from the Bhagavad Gita that feels relevant at this moment: we should focus on our journey and the actions we take, while accepting that change and new chapters are also a part of life. I think that is exactly what this moment feels like for me. One important chapter is coming to an end, and another one is about to begin.

As this is my last day, I am genuinely feeling emotional. After spending eight years at one place, saying goodbye is not easy. It feels strange knowing that the people, routines, and everyday conversations that have been part of my life for so long will now become memories.

But I guess this is part of life. We move forward, start new chapters, and take with us the people, experiences, and memories that shaped us along the way.

So, with a heavy heart, I would like to say goodbye and thank each one of you for being part of my QAD journey. I wish you all happiness, success, and the very best for the future.

I truly hope our paths cross again someday. Until then, please stay in touch.

Thank you, everyone, for making these eight years so special. ❤️

Warm regards,
[Rahul Yadav]

# new_endpoint.config

Where to reach me next

Personal email
[rahul.y494@gmail.com]
Phone
[+91 9930476549]
LinkedIn
[www.linkedin.com/in/rahullyadav]
final command

sudo shutdown --goodbye

Connection to qad-prod-01 closed by odrpy.....

It's been an honor serving this team. See you on the other side. 👋