From intern to Senior Support Engineer. One long-running process, finally reaching a clean exit.
cat farewell.txtA lighthearted retro on eight years of resolving Incidents, task based tickets, deployment and outages.
Hello Everyone,
The time has finally come for me to say goodbye to QAD, and honestly, it still feels a little unreal to write this.
I joined QAD as an intern back in 2018, without really knowing what the next eight years would bring. Now, in 2026, as I leave as a Senior Support Engineer, I look back and realise how much this journey has meant to me. These eight years were not just about a job, promotions, or technical learning. They became a big part of my life.
There have been so many memories along the way working through challenging issues, late-night calls, outages, meetings, stressful situations, learning new things, and also sharing plenty of good moments and laughter with so many people. Looking back now, it is difficult to believe how quickly these years have passed.
I would especially like to thank Sujit, for always supporting and guiding me throughout my journey at QAD. Whether it was something related to work or something personal, I always felt that I had someone I could reach out to for guidance and support. Thank you for being there during different phases of my journey.
A big thank you to Qasim, Manoj and Mohsin for always helping whenever support was needed whether during an issue, an important meeting, or one of those unexpected outages where everyone had to come together and figure things out. I truly appreciate all the help and support over the years.
A very special thank you to all my teammates, both past and present. You are what made this journey so special for me. The best part of working here was that, for me, it never really felt like I was working in a typical corporate environment. My seniors treated me like their younger brother, and my juniors treated me like a friend. That is something I will always remember and value.
Over the years, I learned a lot not just technical skills, but also how to handle pressure, work with different people, take responsibility, deal with difficult situations, and understand how things actually work in the IT industry. Every person I worked with has contributed to my journey in one way or another, and I am taking many of those lessons with me.
There is a thought from the Bhagavad Gita that feels relevant at this moment: we should focus on our journey and the actions we take, while accepting that change and new chapters are also a part of life. I think that is exactly what this moment feels like for me. One important chapter is coming to an end, and another one is about to begin.
As this is my last day, I am genuinely feeling emotional. After spending eight years at one place, saying goodbye is not easy. It feels strange knowing that the people, routines, and everyday conversations that have been part of my life for so long will now become memories.
But I guess this is part of life. We move forward, start new chapters, and take with us the people, experiences, and memories that shaped us along the way.
So, with a heavy heart, I would like to say goodbye and thank each one of you for being part of my QAD journey. I wish you all happiness, success, and the very best for the future.
I truly hope our paths cross again someday. Until then, please stay in touch.
Thank you, everyone, for making these eight years so special. ❤️
Warm regards,
[Rahul Yadav]
It's been an honor serving this team. See you on the other side. 👋